One Casino Cookie Policy

At One Casino, we believe that transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website at One Casino.com. By continuing to use our platform — whether through the One Casino app, desktop browser, or mobile site — you agree to our use of cookies as described below. We encourage you to read this document carefully so you understand how we collect and use data to improve your experience.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. At One Casino, we use cookies to recognise your device, remember your preferences, and ensure the site functions correctly. These files do not contain any personally identifiable information on their own, but they may be linked to data we hold about you as a registered user of our One Casino online platform.

Cookies can be "session cookies," which are deleted when you close your browser, or "persistent cookies," which remain on your device for a set period. We use both types depending on the purpose they serve.

Why We Use Cookies

Our use of cookies serves several important purposes. When you complete the One Casino sign up process or return via the one casino login page, cookies help us authenticate your session securely. They also allow us to personalise your experience, remember your language preference, and ensure you can access features like the one casino bonus dashboard or the Club One loyalty programme without interruption.

We use cookies to:

• Maintain your login session after you complete the One Casino login process
• Remember your site preferences, such as language and display settings
• Track your activity for responsible gambling monitoring in compliance with our MGA licence (MGA/B2C/327/2016)
• Deliver relevant promotional content, including information about the one casino sign up bonus or current one casino bonus codes
• Analyse site performance and improve the overall user experience
• Support compliance obligations under the Malta Gaming Authority and the Danish Gambling Authority (Spillemyndigheden)

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the One Casino website to function. Without them, services such as account login, game loading, and payment processing cannot operate. We do not require your consent to use these cookies, as they are critical to delivering the service you have requested. They ensure, for example, that your session remains active while you play slots, live casino games, or table games on our platform.

Performance and Analytics Cookies

At One Casino, we use analytics cookies to understand how visitors interact with our website. This data helps us identify which pages are visited most frequently, where users encounter difficulties, and how we can improve the overall experience across desktop and the one casino app. All data collected through these cookies is aggregated and anonymous — it does not identify you personally.

Functional Cookies

Our One Casino platform uses functional cookies to remember choices you make, such as your preferred language (English, Dutch, Danish, or Spanish), your display settings, and whether you have previously accepted our cookie notice. These cookies allow us to provide a more personalised experience each time you visit One Casino online.

Marketing and Targeting Cookies

We may use marketing cookies to show you relevant offers, such as information about the one casino no deposit bonus, the latest one casino voucher code free play deals, or current One Casino free spins promotions. These cookies track your browsing behaviour across our site and may be used alongside third-party advertising partners. You can opt out of marketing cookies at any time using our cookie preference centre.

Third-Party Cookies

Some cookies on our site are placed by third-party service providers who help us deliver our services. These include game providers such as Evolution Gaming, NetEnt, Play'n GO, Yggdrasil, Thunderkick, Relax Gaming, and Edict (Merkur). Our One Casino platform also works with analytics and payment processing partners. These third parties have their own privacy and cookie policies, and we encourage you to review them independently.

Cookies and Responsible Gambling

At One Casino, player safety is a priority. Some of the cookies we use support our responsible gambling tools, including session time tracking and self-exclusion enforcement. For players accessing our site from Denmark, cookies also assist in verifying compliance with ROFUS self-exclusion requirements and CPR/NemID authentication. We take these obligations seriously and our use of cookies in this context is non-negotiable for regulatory compliance.

Managing Your Cookie Preferences

You have the right to control how cookies are used when you visit One Casino. Most web browsers allow you to block or delete cookies through their settings. You can also manage your preferences directly through our cookie consent tool, available when you first visit the site or at any time via the cookie settings link in our footer.

Please note that disabling certain cookies may affect the functionality of our website. For example, blocking strictly necessary cookies may prevent you from completing the One Casino login process or accessing your account balance and game history.

To manage cookies in your browser, visit the help section of:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy and Security
• Safari: Preferences → Privacy
• Microsoft Edge: Settings → Cookies and Site Permissions

Data Retention

We retain cookie data only for as long as necessary to fulfil the purposes described in this policy. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period — typically between 30 days and 24 months — depending on their purpose. You can delete persistent cookies from your device at any time through your browser settings.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you via a notice on the One Casino website or, where appropriate, by email. We encourage you to review this page regularly to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this policy, please do not hesitate to contact our support team. At One Casino, we provide 24/7 customer support through the following channels:

• Email: support@One Casino.com
• Complaints: complaints@One Casino.com
• Phone: +356 27782188
• Live chat: available 24/7 directly on our website

We are operated by One Casino Limited, incorporated in Malta (company reg. no. C 73399), registered at Level 8, The Centre, IX-XATT TA' TIGNE', Sliema, TPO 0001, Malta. We are fully licensed and regulated by the Malta Gaming Authority under licence MGA/B2C/327/2016, issued 16 December 2016, and by the Danish Gambling Authority (Spillemyndigheden), ref. J.nr. 20-18947. Our commitment to transparency, security, and responsible gaming is reflected in everything we do — including how we use cookies on our platform.